Help Center

How can we help?

Contact options, quick answers, and the best way to reach us for new work or ongoing support.

Office & contact

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Common questions

Use the contact section on our homepage with your goals, timeline, and budget range if you have one. We usually reply within one business day with next steps or clarifying questions.

General and sales inquiries: typically within 24 hours on business days. Active project or support agreements may use a dedicated channel or SLA agreed in your statement of work.

Yes. We provide maintenance, enhancements, and production support options tailored to your product. Scope and hours are agreed up front so you know how to reach the team and what is covered.

If you are an existing client, call +91 79 7056 0025 and mention your project or company name. If email is better, use admin@nuzensoft.com with “Urgent” in the subject and any error references or screenshots.

Our office is at Namkum, near LA Garden School, Ranchi, Jharkhand, India — 834001. We work with clients locally and remotely across time zones.

Support hours

Monday–Friday, 9:30 a.m.–6:30 p.m. IST (India). Outside these hours, email us and we will respond on the next business day unless your contract defines extended coverage.